Legal notice
1. Website publisher
The website https://lhotelparticulier.com is published by:
SAS L’Édifice, with share capital of €100
RCS Bordeaux 513 022 095
SIRET: 513 022 095 00022
VAT not applicable, article 293 B of the French General Tax Code
Registered office: 41 rue Eugène le Roy, 33800 Bordeaux, France
Phone: +33 6 27 71 81 57
Email: contact@lhotelparticulier.com
Publication director: Julien Pradier
Design and webmaster: Julien Pradier
2. Hosting
The website is hosted by:
IONOS SARL
7 place de la Gare, BP 70109, 57201 Sarreguemines Cedex, France
Phone: +33 9 70 80 89 11
Website: www.ionos.fr
3. Purpose of the website
The website https://lhotelparticulier.com presents the apartments of L’Hôtel Particulier, located in Bordeaux, and allows them to be booked online. The information published (descriptions, photos, prices, availability) is provided in good faith and may be changed at any time. The conditions applicable to bookings are set out in our Terms and Conditions of Sale.
4. Terms of use
Access to and use of the website are subject to this legal notice. By browsing the website, the user accepts it without reservation. It may be amended at any time; users are invited to consult it regularly.
5. Intellectual property
All content on the website (texts, photographs, logos, graphics, videos, layout) is the exclusive property of SAS L’Édifice or is used with the permission of its authors. Any reproduction, representation, modification or use, in whole or in part, without prior written permission is prohibited and constitutes an infringement punishable under the French Intellectual Property Code.
6. Liability
SAS L’Édifice strives to ensure that the information published is accurate and up to date, but cannot guarantee that it is free from errors or omissions. SAS L’Édifice cannot be held liable for:
- interruptions or malfunctions of the website, whatever the cause;
- damage resulting from the use of the website or the inability to access it;
- the user’s use of unsecured or outdated equipment.
7. Hyperlinks
The website may contain links to other websites. SAS L’Édifice has no control over these websites and accepts no responsibility for their content.
8. Personal data protection
Data controller : SAS L’Édifice, 41 rue Eugène le Roy, 33800 Bordeaux. Contact: contact@lhotelparticulier.com.
Data collected : surname, first name, email address, phone number, postal address, dates of stay and information required for payment. This data is collected when you make a booking, send a contact request or exchange emails with us.
Purposes : managing bookings and stays, processing payments, sending confirmations and practical information, responding to requests and complying with our legal and accounting obligations.
Legal basis : performance of the booking contract, compliance with our legal obligations and, where applicable, your consent.
Recipients : the data is intended solely for SAS L’Édifice. It may be passed on to our technical service providers, strictly within the scope of their work: our secure payment provider (Monext), our host (IONOS) and, where applicable, the booking platforms through which you booked. Bank details are processed directly by the payment provider and are never stored by SAS L’Édifice. No data is sold or transferred to third parties for commercial purposes.
Retention period : booking-related data is kept for the duration of the business relationship, then for 3 years after your last stay or last contact. Invoices are kept for 10 years, in accordance with accounting obligations.
Your rights : in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, write to contact@lhotelparticulier.com. You can also lodge a complaint with the CNIL (www.cnil.fr – 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07).
9. Cookies
The website uses cookies that are necessary for it to work properly, particularly for booking and payment. Other cookies, such as audience measurement or content from third-party services (Google reviews, translation), are only placed with your consent, which you can withdraw at any time. You can also set your browser to refuse cookies, but some features of the website may then no longer work.
10. Consumer mediation
In accordance with articles L.612-1 et seq. of the French Consumer Code, in the event of a dispute not resolved with our customer service, you may refer the matter free of charge to the following consumer mediator:
CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice
14 rue Saint-Jean, 75017 Paris
Website: www.cm2c.net
Before contacting the mediator, you must first send us a written complaint at contact@lhotelparticulier.com.
11. Applicable law and jurisdiction
This legal notice is governed by French law. In the event of a dispute, and failing an amicable solution, the competent courts shall be those of Bordeaux, subject to mandatory rules applicable to consumers.
Last updated: 10 October 2026
